Management InSites

In a COVID-19 World, It’s Not All Bad

Since the world first encountered COVID-19 at the end of 2019, life for almost everyone has gotten more complicated. In order to avoid becoming infected with this potentially deadly disease, people have taken extreme measures to stay safe. All of a sudden, we were all thrust into a world where remote work and learning are now the norm, casual human contact is off-limits, and something as simple as having a meal in a restaurant or getting a haircut at the barber are not possible.

For most companies, the need to adjust to the pandemic has been challenging, and oftentimes very expensive as well. While many aspects of our new social-distanced world are annoying at best, (and life-threatening at worst), it might not all be bad.

Let’s break it down:

Airlines & Hotels

FACT: It is forecasted that the industry will not be back to pre-crisis level before summer 2021, at the earliest.

– This makes it difficult (and pricey) for salespeople to visit customers, for service people to assist clients in the field, and for businesspeople to meet with their colleagues in satellite offices and subsidiaries.

+ BUT since the whole world had to adjust to remote work at the same time, it has forced companies to accept sales interactions via the internet. This allows international companies to leverage their global salesforce. Previously, we might not have considered having Employee X join in the meeting because they live in London. But since we’re all using video chat, why not loop her in?

+ The new way of doing business suddenly makes service calls via the internet acceptable; therefore, rendering the physical distance between service providers and customers much less relevant. As a result, foreign companies in the U.S. market are better positioned to leverage the expertise of their geographically dispersed technical personnel.

Social Interactions

FACT: Since we don’t leave our houses as much, we have a greater propensity to buy online.

FACT: Employees are increasing their use of IT platforms for intracompany meetings.

FACT: Beyond work, people are increasingly using IT platforms for social interactions, like Zoom happy hours and coffee chats with friends from across the country and around the world.

– Companies that do not have a strong IT infrastructure and an embedded IT culture (e.g., employees lack the confidence to use IT platforms) will be at a disadvantage.

+ Social distance imposed by new the global context promotes greater social acceptance of internet platforms.

+ Global businesses can better leverage globally dispersed talents.

+ It’s easier (and more economical) to organize lunch and learns and sales meetings using IT platforms instead of traveling.

Is our new COVID-19 world ideal? No. But it can only help to look at the positives that have emerged from our new normal, and to even find opportunity in them.

 

*If you haven’t already, take a look at our inSite on how (and why) to build business relationships during COVID-19.

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How can we help you?
Contact us or submit a business inquiry online.
Read more
  • Breaking Into the U.S. Water Sector: The Vast U.S.A.

    When considering entry into the U.S. market, it is imperative to remember how vast the U.S. is. While the water in most areas of another country with a small geographic footprint might be similar to one another, that is not the case here.

    July 26, 2021
  • The Changing World of 3PLs

    Third-party warehouses (3PLs) have historically provided companies with an invaluable service: the ability to store inventory and ship it out to customers around the globe. These warehouses are experts at packaging products to maximize order fulfillment.

    July 1, 2021
  • International Shipping and Incoterms

    When dealing with shipping internationally, especially from abroad to the U.S., setting the terms of the transaction from the moment the customer requests a quote is incredibly important. To avoid problems, unwanted costs, and even potential legal issues, there should be no room for confusion or ambiguity in the contract you set up with your customer.

    March 8, 2021
  • Shipping with HS and HTS Codes

    If your organization intends to ship or receive items to or from overseas, it is important to understand an integral part of the international shipping process: the Harmonized System (HS) and Harmonized Tariff Schedule (HTS), which were developed by the World Customs Organization.

    February 8, 2021
How can we help you?
Contact us or submit a business inquiry online.

In a COVID-19 World, It’s Not All Bad

Since the world first encountered COVID-19 at the end of 2019, life for almost everyone has gotten more complicated. In order to avoid becoming infected with this potentially deadly disease, people have taken extreme measures to stay safe. All of a sudden, we were all thrust into a world where remote work and learning are now the norm, casual human contact is off-limits, and something as simple as having a meal in a restaurant or getting a haircut at the barber are not possible.

For most companies, the need to adjust to the pandemic has been challenging, and oftentimes very expensive as well. While many aspects of our new social-distanced world are annoying at best, (and life-threatening at worst), it might not all be bad.

Let’s break it down:

Airlines & Hotels

FACT: It is forecasted that the industry will not be back to pre-crisis level before summer 2021, at the earliest.

– This makes it difficult (and pricey) for salespeople to visit customers, for service people to assist clients in the field, and for businesspeople to meet with their colleagues in satellite offices and subsidiaries.

+ BUT since the whole world had to adjust to remote work at the same time, it has forced companies to accept sales interactions via the internet. This allows international companies to leverage their global salesforce. Previously, we might not have considered having Employee X join in the meeting because they live in London. But since we’re all using video chat, why not loop her in?

+ The new way of doing business suddenly makes service calls via the internet acceptable; therefore, rendering the physical distance between service providers and customers much less relevant. As a result, foreign companies in the U.S. market are better positioned to leverage the expertise of their geographically dispersed technical personnel.

Social Interactions

FACT: Since we don’t leave our houses as much, we have a greater propensity to buy online.

FACT: Employees are increasing their use of IT platforms for intracompany meetings.

FACT: Beyond work, people are increasingly using IT platforms for social interactions, like Zoom happy hours and coffee chats with friends from across the country and around the world.

– Companies that do not have a strong IT infrastructure and an embedded IT culture (e.g., employees lack the confidence to use IT platforms) will be at a disadvantage.

+ Social distance imposed by new the global context promotes greater social acceptance of internet platforms.

+ Global businesses can better leverage globally dispersed talents.

+ It’s easier (and more economical) to organize lunch and learns and sales meetings using IT platforms instead of traveling.

Is our new COVID-19 world ideal? No. But it can only help to look at the positives that have emerged from our new normal, and to even find opportunity in them.

 

*If you haven’t already, take a look at our inSite on how (and why) to build business relationships during COVID-19.